Privacy Policy

Holcot Village Hall Data Privacy Policy

Effective Date: 1 November 2025
Last Updated: 1 November 2025

1. Introduction

Holcot Village Hall is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and online booking service.

2. What Data We Collect

We may collect the following personal information:

• Name
• Email      address
• Phone      number
• Booking      details (date, time, purpose of hire)
• Payment      information (if applicable)

We do not collect sensitive personal data unless explicitly required and consented to.

3. How We Use Your Data

Your data is used to:

• Process and confirm bookings
• Communicate regarding your booking or enquiries
• Maintain records for operational and legal purposes
• Improve our services and website functionality

We do not use your data for marketing unless you opt in.

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity: to manage bookings
• Legal obligation: for accounting and compliance
• Consent: for optional communications

5. Data Sharing

We do not sell or share your data with third parties except:

• Payment processors (e.g., Stripe or PayPal)
• IT service providers (e.g., website hosting)
• Legal authorities if required by law

All third-party services are vetted for GDPR compliance.

6. Data Retention

We retain booking records for up to 6 years for legal and accounting purposes. Contact details may be retained for up to 12 months unless you request deletion sooner.

7. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Lodge a complaint with the ICO

To exercise your rights, contact us at [Insert Contact Email].

8. Cookies

Our website uses essential cookies for functionality.

9. Security

We implement appropriate technical and organisational measures to protect your data, including encrypted connections and secure storage.

10. Contact Us

For questions or concerns about this policy, please contact:
📧info@holcotvillagehall.co.uk
📍Holcot Village Hall, Holcot, Northamptonshire NN6 9SL